If money-back is requested a 20% restocking fee will be applied.
Heartbeat necklace canada full#
Once your item(s) have been received and accepted, you will receive a full store credit for the cost of the item excluding shipping, handling and insurance charges. Quality Assurance department reserves the right to verify the authenticity of the product. If for any reason your delivered item has any defects you can get in touch with us and we will accordingly arrange return of product, so we can fix it for you and ship it back.įor products purchased in any of our stores, please check with one of our store associates for more details. Any orders returned undeliverable or refused by recipient, will be subject to a $29.95 charge to be deducted from the total refund amount. On Special Orders such as items with engraving and special ring sizes, custom chain measurements, and custom pendants a 20% restocking fee will be applied regardless of condition of item. We gladly accept items that are free from scratches, blemishes, sizing or alterations, and without signs of wear or tear or a 20% restocking fee will be deduced from store credit or refund.
On certain cases if approved by store associate we may refund money with a 20% restocking fee applied. If for any reason you are dissatisfied with your Online purchase, you may exchange or receive store credit for your item(s) within 3 days from the date of arrival of shipment.
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